ACR Support

Browser Requirements 2

• Cortex Browser Requirements
• Locating the Browser Version

IT / Browser Information 10

• Performing a SPEED TEST for Slow Loading Images
• How to Disable Pop-up Blockers
• Clearing Your Browser's Cache
• Allowing and Deleting Cookies
• Enabling Javascript

See all 10 articles

Browser Limitations 5

• Firefox Browser Limitations
• Safari Browser Limitations
• IE Browser Limitations
• Chrome Browser Limitations
• iPad / iOS

User Administrator 15

• Looking up User Account information
• Setting up a Basic User Account for Portal Access
• Updating a Basic User Account to Allow the User to Create Cases
• Content Management Privileges (CMP)
• Assigning Content Management Privileges (CMP)

See all 15 articles

Portal Administration 1

• Portal Administration and Customization

Content Administration 0

Faculty & Proctors 10

• Faculty Module - Search and Filter options
• Faculty Module - Reset an Activity
• Faculty Module - Activity Status
• Faculty Module - See Performance button
• Faculty Module Institution Display

See all 10 articles

NLP 0

Cortex Advanced Interface 6

• Case Search and Filter
• Mammography Tab
• Reporting Module
• Creating a Detection Question
• Copy Case in Cortex Advanced area

See all 6 articles

LCSR 0

Benefits of Participation 4

• About the NRDR
• Benefits for Clinicians
• About NRDR Support
• ABR PQI Activities

Features of Individual NRDR Registries 11

• CT Colonography Registry Features
• Dose Index Registry (DIR) Features
• General Radiology Improvement Database (GRID) Features
• Lung Cancer Screening Registry (LCSR) Features
• National Mammography Database (NMD) Features

See all 11 articles

Support for CMS Regulations 3

• QCDR Key Dates and Milestones
• Merit-based Incentive Payment System (MIPS)
• MIPS Educational Material

Basic Technical Requirements 1

• Compatible Browsers

Applying to the NRDR 10

• The Application Process
• Identify Corporate Account and Facility Administrators
• Create a Corporate Account
• Complete a Facility Information Form
• Add Records to Facility Dictionaries

See all 10 articles

Payments and Fees 6

• Registration and Participation Fees
• How to Submit Payment
• View and Download Invoices
• MIPS Reporting Fees
• Manage Invoice Settings

See all 6 articles

Startup Guides 7

• 3D Printing (3DP) Registry Startup Guide
• CTC Registry Startup Guide
• DIR-CT Knowledge Base Navigation Guide
• Dose Index Registry (DIR) Startup Guide
• GRID Startup Guide

See all 7 articles

Overview 10

• Manual Data Entry Instructions
• Web-based Data Transmission for NRDR
• Data File Upload Instructions
• Convert an Excel File to a .TXT File
• Change MS Windows Explorer Settings to Show Filename Extensions

See all 10 articles

Submitting Data to CTC 3

• CTC Registry Data Submission Overview
• CTC Exam Form
• CTC Data File Upload

Submitting Data to DIR 17

• Navigating the Mapping Tool Features
• Using the Exam Name Mapping Tool
• Using the Mapping Tool's Export and Upload Functions
• Exam and Procedure Name Mapping Resource Guide
• DIR Data Quality Checks

See all 17 articles

Submitting Data to GRID 6

• GRID Data Submission Overview
• GRID Manual Entry: Annual Facility Form
• GRID Manual Entry: Monthly Data Form by Facility
• GRID Manual Entry: Monthly Data Form by Physician
• GRID Data File Uploads

See all 6 articles

Submitting Data to LCSR 9

• LCSR Data Submission Overview
• Manual Entry: Register New Exam
• Manual Entry: Exam Form Section A 'General Information'
• Manual Entry: Exam Form Section B 'Follow-Up Within 1 Year'
• Manual Entry: Exam Form Section C 'Additional Risk Factors'

See all 9 articles

Submitting MIPS Quality Data 6

• MIPS and QCDR Measures Data Submission Overview
• How to Upload Measure Data to the MIPS Portal
• MIPS Upload File Specifications and Template
• Common MIPS Data File Errors
• Review MIPS Quality Measure Data

See all 6 articles

Submitting Data to NMD 4

• NMD Data Submission Overview
• Create a File Using NMD-Certified Software
• Create a File Without NMD-Certified Software
• Transitioning from NMD Version 2.0 to NMD Version 3.4

Submitting Data to the 3D Printing Registry 16

• 3D Printing Registry Data Submission Overview
• 3DP Registry: How to Add a Case Form (Register New Case or Copy Case)
• 3DP Case Form: Imaging Description and Indication
• 3DP Case Form: Digital Modeling
• 3DP Case Form: 3D Printed Model

See all 16 articles

Submitting Data to CDSR 1

• CDSR Web-based Data Transmission

NRDR Reports: How-to Videos 4

• Creating a Custom Report View Video
• LCSR Facility Comparisons Report Videos
• NRDR Interactive Reports Overview Videos
• DIR CT Interactive Report Videos

CTC Reports 6

• CTC Registry Available Reports
• CTC Facility Aggregate Report
• CTC Physician Aggregate Report
• CTC Facility Comparisons Report
• CTC Registry Summary of Data Submitted Report

See all 6 articles

DIR Reports 15

• DIR Available Reports
• DIR Executive Summary and QCDR Preview
• CT Facility Comparison Report
• CT Comparison Reports: Corporate Excel Report
• DIR Leapfrog Report

See all 15 articles

GRID Reports 10

• GRID Available Reports
• GRID Form Submission Status Reports
• GRID Quarterly Facility Report
• GRID Quarterly Facility Calculations
• GRID Quarterly Physician Report

See all 10 articles

LCSR Reports 11

• LCSR Available Reports
• LCSR Accrual
• LCSR Exam Status
• LCSR Exam Detail
• LCSR Data Export

See all 11 articles

MIPS Reports 4

• Interactive Quality Measures Report
• MIPS Performance Report
• Downloading Your MIPS Performance Report
• Interpreting Performance Report Fields

NMD Reports 8

• NMD Available Reports
• NMD Accrual Report
• NMD Facility Screening Report
• NMD Physician Screening Report
• NMD Data Quality Report

See all 8 articles

NRDR Reports 2

• TIN / NPI Summary Report
• Upload Errors Report

3D Printing Reports 2

• 3D Printing Summary of Data Submitted Report
• 3DP Registry Available Reports

NRDR Reports: How-to Articles 2

• Creating, Navigating, and Exporting Reports
• Working with DIR Interactive Reports

Benchmark Methodology 1

• Benchmark Methodology

Working with MIPS Quality Measures 2

• Quality Performance Category Requirements for MIPS Reporting
• MIPS Quality Performance Scoring

Working with MIPS Improvement Activities 2

• IA Performance Category Requirements
• Improvement Activity Selection in the MIPS Portal

Working with MIPS Promoting Interoperability 2

• PI Performance Category Requirements
• PI Measure Selection in the MIPS Portal

MIPS Performance Data and CMS Submission 6

• MIPS CMS Submission Overview
• Select and Submit MIPS Quality Measures for CMS Submission
• Review and Submit Improvement Activities and PI Measures for CMS Submission
• CMS Submission and MIPS Final Score
• 2019 CMS MIPS QCDR Attestation and Attestation Template

See all 6 articles

QCDR Audit 1

• MIPS QCDR Data Validation Audit

Registering 15

• ACR Login and Multifactor Authentication
• ACR Login Setup
• Multifactor Authentication Enrollment Instructions
• Enrolling in OKTA Verify
• MFA Enrollment Using SMS Authentication

See all 15 articles

Managing Your Application 16

• Time Requirements (Revised 12-17-19)
• Time Requirements: Mammography (Revised 12-12-19)
• Managing Your Modalities in ACRedit Plus (Revised 12-15-2022)
• Managing Your Modalities in ROPA (Radiation Oncology) (Revised 12-12-19)
• Resetting Your Password or Login in ROPA (Revised 8-23-24)

See all 16 articles

General Information: Personnel 7

• General Personnel Requirements (Revised 12-12-19)
• General Personnel Requirements: Documentation of Experience (Revised 10-05-2023)
• General Personnel Requirements: Documentation of Continuing Education (Revised 12-12-19)
• General Personnel Requirements: International Medical Graduates (Revised 12-12-19)
• General Personnel Requirements: Medical Physicists/MR Scientists for CT, MRI, Nuclear Medicine and PET (Revised 12-12-19)

See all 7 articles

User/Troubleshooting Guides 0

Installation Documents 0

FAQ 2

• What is Radiology-TEACHES?
• What modules & activities are available?

Faculty Solutions 2

• Running the Program - A Basic Outline
• Tracking Progress and Student Scores

Student Resources 5

• Navigating the Education Portal
• How to get support
• Where can I see my score for an activity?
• Where are my completed activity scores and how do I read them?
• Using Care Select Imaging integrated Clinical Decision Support Tool

Editor Group 0

Priorities & SLAs 0

Okta Troubleshooting Scenarios 0

Proctor & Institution Faculty 3

• WIDI Proctor Information
• Reset WIDI Simulation
• How to Summit a Support & Feedback Ticket in WIDI

Reports 1

• WIDI Simulation Reports

WIDI Faculty 6

• WIDI Registrant - Setting up WIDI User Accounts for Taking a Simulation - New Institution
• Removing Current Responses or Resetting User Simulations
• Visage DICOM Viewer
• Published a sim to an individual but do not see the user in the SIM SETUP list
• Create multiple cases from WIDI portal Admin area

See all 6 articles

WIDI Resident Information 1

• WIDI Simulation - Navigating the Simulation

How Do I? 5

• Create a Teaching File for my residents?
• Create a case?
• Select an activity template type for my activity?
• Select which activity options I should use?
• Find my Customer ID #

Activities, Simulations and Exams 20

• How to create a CME activity
• Troubleshoot a CME activity that is not working
• Overview of the Activity Designer Page
• Creating an Activity in Cortex - Activity Designer
• What Activity Options should be used when an activity review needs to be performed?

See all 20 articles

Login Information 4

• New User with no Cortex Account - First Time User Accessing Cortex
• ACR Account Information and SSO Creation
• Reset ACR Password not working - Unable to login to Cortex
• Demographics Pop-up

eUnity Viewer loading issues in Chrome 1

• eUnity Viewer is not loading correctly in Google Chrome

Using the Institution Portals 7

• The Institution Portal - Gateway to Cortex
• Case Search Field on Portal
• Navigating through the Teaching File Activity
• Navigating through the Edge Presenter / Activity
• Navigating through a Case Script Activity

See all 7 articles

Cases and Case Editors 15

• Creating or editing cases using the Teaching File Editor
• Image Annotation using Teaching File (TF) Editor
• Deleting Images and Annotated Images in Teaching File (TF) Editor
• Creating and editing a case using Case Management
• Adding or Embedding a Survey or Jot Form to a Cortex Case

See all 15 articles

Case Presenters 9

• Case Presenters Overview
• Teaching File Presenter
• Case Script Presenter
• EDGE Presenter
• Simple Question Presenter

See all 9 articles

Images and DICOMS 8

• TRIAD Client Getting Started Guide
• Creating a TRIAD User Account
• Adding a DICOM Study to a Case
• Nil DICOM Viewer User Interface
• HealthAir DICOM Viewer User Interface

See all 8 articles

SBI Exam 1

• SBI Exam scores/results

Error Messages - What does this message mean? 23

• "Image(s) with Instance cannot be deleted." message
• Set up TRIAD to transfer from our PACS but receiving CMOVE error. What does this mean?
• I was able to log into my portal but only see a blank screen with the banner on top.
• I can't log and or I'm getting unusual error messages
• The RADS interface stops and locks with errors.

See all 23 articles

Glossary 18

• Activity
• Activity Template
• Advanced Edit or Advanced Interface
• Case
• Conditional Branching

See all 18 articles

FAQ 1

• Tips for submitting support requests

Passing Results 3

• Passing Results (Revised 12-12-19)
• Passing Results: Mammography (Revised 12-12-19)
• Passing Results: Radiation Oncology (Revised 12-12-19)

Failing Results 4

• Frequent Deficiencies (Revised 8-2-2024)
• Options Following a Failure or Deficiency (Revised 11-9-2022)
• Options Following a Failure or Deficiency: Mammography (Revised 2-26-2024)
• Options Following a Failure or Deficiency: Radiation Oncology (Revised 12-12-19)

Maintenance of Accreditation 4

• Validation Site Surveys (Revised 8-24-2021)
• Validation Cycles: Mammography (Revised 02-22-2023)
• Annual Updates: Mammography (Revised 12-12-19)
• Interim Accreditation and MQSA Certificate Extensions: Mammography (Revised 12-12-19)

Renewal of Accreditation 3

• Renewal Applications (Revised 12-12-19)
• Renewal Applications in Radiation Oncology (Revised 12-12-19)
• Renewal Applications in Mammography (Revised 12-12-19)

The ACR and the Accreditation Process 12

• Introduction to the ACR (Revised 11-9-2022)
• What is ACR Accreditation? (Revised 11-9-2022)
• Benefits of ACR Accreditation (Revised 12-12-19)
• Marketing Your Accreditation (Revised 06-2021)
• The Relationship Between Accreditation Requirements, Practice Parameters, and Technical Standards

See all 12 articles

General Information: Contact, Payment, etc. 8

• About Accreditation Support
• ACR Response to COVID-19 (Revised 09-02-2021)
• Contact ACR Accreditation (Revised 8-1-2024)
• Fees and Payments (Revised 4-2-2024)
• Change Online User Login in ACRedit Plus (Revised 4-11-2024)

See all 8 articles

ACR Connect 6

• What is ACR Connect?
• FAQs
• System Requirements (Windows)
• Preinstallation Script
• Pre-Installation Checklist

See all 6 articles

Release Notes 7

• 4.4 Release Notes
• 4.3 Release Notes
• 4.2 Release Notes
• 4.1 Release Notes
• 4.0 Release Notes

See all 7 articles

Installation 1

• ACR Connect Installation Instructions

Technical Support 2

• ACR Connect Installer Will Not Download
• How to Update ACR Connect SSL Certificate