The first time a user accesses ACRedit Plus using their new ACR Login account, they are prompted to enroll in multifactor authentication (MFA) using the following steps:
Launch the application from the ACR Login dashboard 
Click the ACRedit Plus icon. This takes users to a page with MFA enrollment instruction. 
While enrollment in one MFA method (also called a ‘factor’) is required, users are strongly encouraged to enroll in at least 2 of the 4 factors – preferably at least 1 mobile application and either SMS or Security Key. Enrolling in multiple factors is very helpful for account recovery and enables users to reset their multifactor without contacting support.
Note: Of the 4 multifactor options users may select to enroll in, two (Okta Verify and Google Authenticator) require installation of an application on your mobile device. Those who do not have a smart phone or would prefer not to download applications to their phones, should enroll in either SMS or Security Key/Biometric Authenticator.
Note: Be sure to check the "Do not challenge me on this device for the next 30 days" box (see below). If this box is not checked, you will receive an MFA prompt every time you log in.
More information about MFA enrollment options is available through the links in the table below.
Factor | Informational Resources |
Okta Verify | |
Security Key or Biometric Authenticator | Written Instructions (available only for participants who have their own security key or biometric authenticator)
|
Google Authenticator | |
SMS | |
Revision History for this Article |
Date | Section | Description of Revision(s) |
11-19-2021 | All | Article created |
