Find answers, access helpful resources, and request support whenever you need assistance. Whether you're getting started with NRDR, managing participation, submitting data, reviewing reports, or navigating MIPS reporting requirements, the NRDR Knowledge Base and Support Team are here to help.
NRDR Support provides access to educational resources, documentation, account assistance, and personalized support for NRDR participants. Use the Knowledge Base to find answers quickly or request support from our team when additional assistance is needed.
Knowledge BaseBrowse articles, guides, documentation, reporting resources, and registry-specific information. | Request SupportContact the NRDR Support Team for help with questions, account management, technical issues, or participation guidance. |
What You'll Find in the Knowledge Base
The Knowledge Base contains general NRDR information and registry-specific guidance designed to help you successfully participate in NRDR programs.
| Category | Description |
|---|---|
| NRDR Overview | Learn about each registry and the benefits of participation. |
| Getting Started | Enrollment guidance, account setup, and startup resources. |
| Facility & Account Management | Manage users, facilities, physicians, and account settings. |
| Submitting Data | Instructions for submitting data to NRDR registries. |
| Understanding Reports | Learn how to interpret reports and benchmark performance. |
| MIPS/CMS Reporting | Resources for MIPS participation and QCDR reporting. |
| Core Documents | Data dictionaries, specifications, and supporting documents. |
| Release Notes | Updates, enhancements, and software release information. |
Help Us Improve
Your feedback helps us improve our content. If an article was helpful, let us know. If you couldn't find what you needed, share your suggestions so we can continue enhancing the Knowledge Base experience.
Request Support
If you cannot find the information you need in the Knowledge Base, request support from the NRDR Support Team. Support requests are routed to the specialist best equipped to assist with your question or issue.
Before Requesting Support
- Include as much detail as possible about your question or issue.
- Attach screenshots when they help explain the problem.
- Do not include protected health information (PHI).
- Include your Corporate ID or Facility ID when applicable.
- Review related Knowledge Base articles before requesting support.
How Support Requests Are Handled
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NRDR Reviews Your Request
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Request Routed to Appropriate Specialist
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Response Provided
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Issue Resolved
Need Additional Assistance?
Request Support
If you are unable to submit a support request online or have not received a response within 3 business days, contact NRDR Support at 1-800-227-5463 ext. 3535.