User Administrator

Looking up User Account information
User Administrators have access to view user account information from the Cortex Advanced area. Select the User accounts link in the User Administration ...
Tue, 18 Dec, 2018 at 3:42 PM
Setting up a Basic User Account for Portal Access
User Administrators have the privileges to set up a basic user account for their product or institution. Follow the steps below to create a basic user accou...
Tue, 5 May, 2020 at 4:32 PM
Updating a Basic User Account to Allow the User to Create Cases
As an User Administrator for that institution, log into RCMS and locate the User Administrator widget located to the left. Select the User accounts link. ...
Thu, 20 Dec, 2018 at 2:02 PM
Content Management Privileges (CMP)
Content Management Privileges (CMP) allow the User Administrator to define what the user can and cannot do on the Portals and in the Cortex advanced area. A...
Fri, 29 Jun, 2018 at 1:16 PM
Assigning Content Management Privileges (CMP)
Content Management Privileges (CMP) are assigned to user accounts and allow the user access to the various features of Cortex.  To be able to assign CMP, th...
Thu, 20 Dec, 2018 at 2:37 PM
Adding or Removing an Institution to a User Account
To add an institution to a user account, you must have User Administrator role for that product and an "active" RCMS user account. Log into RCM...
Thu, 20 Dec, 2018 at 2:45 PM
Adding or Updating an Institution in Cortex
To add or update an institution in Cortex, the user must have an active user account and both User Administrator and Content Administrator roles. Log int...
Wed, 5 Jul, 2023 at 10:48 AM
Adding User Credits to a Case
User or case credits are assigned when a case is created in RCMS. User credits are the "authors" of the case and can be located on the Case Credit...
Mon, 7 Aug, 2017 at 11:46 AM
Removing or Changing User Credits for a Case
Locate the case and access the Case Credits tab.  Check out the case. Users with case credits for the case will be listed under the Section Case Credits...
Mon, 7 Aug, 2017 at 11:48 AM
Deleting a User Account
Deleting user accounts depends upon your privileges as a User Administrator.  Currently, only users with Super Administrator role have the privileges to del...
Fri, 14 Jul, 2017 at 12:09 PM