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To change your password, on the login page, click “Forgot Password”:

A link will be sent to your e-mail to set up a new password. Passwords can be reset an unlimited number of times.

You may not repeat a password for 10 password cycles.

Passwords are required to be changed every 90 days. If it has been more than 90 days since you last accessed the accreditation system, then you will be prompted to change your password.


If the previous user is not available to work on your application, your Supervising Physician or listed Facility Administrator must authorize a login change by sending an e-mail to with the following information:

  • FML ID number(s)

  • New Login’s First & Last Name

  • New Login’s Email

  • New Login’s Phone

The names and email addresses of the supervising physician or facility administrator must match the information listed in the online database or else the request cannot be accepted. If you are unsure, please contact the accreditation department before sending the email.

Please note that login changes are account-specific and will only change the Facility ID(s) provided in the request.

Revision History for this Article



Description of Revision(s)



Article created; FAQs incorporated; No criteria changes

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