Time zone is based on your primary institution in RCMS. Each institution is linked to the institution's main Zip Code.
- Verify if the primary institution is correctly setup.
- Login into the advance are of RCMS
- Click on "User Accounts", under "Product Administration" Widget on the left side of the screen.
- Look for your account by typing your "First Name" and "Last Name" combination.
- When you see your account, click on the "Edit" button.
- On the bottom of the page, you will see the institutions.
- Make sure your primary institution is bold and says "Primary" next to it. If not, all you need to do is click on the correct primary institution.
- Verify the Zip Code is correct in your primary institution.
- Click on "Institutions", under the "Production Administration" Widget on the left side of the screen.
- Look up the name of your institution
- click on Edit
- Make sure the Zip Code is correct to the primary location of your institution.
Now please make sure you are able to see your time zone shows correctly.